Does skipping maintenance void a Gradient warranty?
Gradient's warranty grants coverage "provided regular maintenance is carried out and documented in accordance with ...
How long is the Gradient syncFURNACE warranty?
On the current Tankless policy, ten years on the heat exchanger for a defect resulting ...
Why is my Gradient furnace screen red?
The syncFURNACE controller screen turns red when the unit has registered a fault and locked ...
Can I still register my Gradient to get the ten year parts warranty?
Only if it was installed within the last sixty days. Gradient's policy extends the five ...
What does ALM 3 mean on a syncFURNACE?
ALM 3 means a high limit safety switch has opened. There are three possibilities and ...
What records do I need for a Gradient warranty claim?
Gradient's manual includes an Appendix E Annual Inspection and Maintenance Record. That is the document ...
My Gradient furnace keeps locking out and resetting. What is wrong?
ALM 2, ALM 3 and ALM 4 auto reset after an hour, up to three ...
Does my Gradient have to be serviced by a Gradient dealer?
No. Gradient's warranty requires a Certified Contractor, which the document defines as a licensed mechanical ...
Why does my Gradient furnace only lock out in cold weather?
Almost always the vent. Gradient's troubleshooting list includes a blocked chimney system, vent lengths and ...
Is the builder’s warranty the same as the furnace warranty?
No. Alberta new home warranty covers the building. The furnace warranty is the manufacturer's, it ...
