What is a water system flush and descale, and does my Gradient need one?
Yes, annually. Gradient's homeowner guidance is explicit that annual maintenance should include a filter change ...
How much clearance does a Gradient syncFURNACE need?
Two different numbers, and the difference matters. The unit is certified for zero inches to ...
Can any furnace company service a Gradient syncFURNACE?
It needs a licensed gasfitter who knows the appliance. A syncFURNACE is not a conventional ...
Why did my builder put the furnace in such a small closet?
Because the unit is certified for zero clearance to combustibles, so a tight closet is ...
How much does Gradient furnace service cost in Calgary?
It depends on the unit and its condition, and the honest answer is that we ...
An HVAC company said they cannot service my furnace. What now?
Usually it means they have not worked on that platform before. Gradient is a Calgary ...
Do you service Gradient units you did not install?
Yes. Many Gradient units in Calgary were installed when the house was built, which means ...
Do you have to pull the unit out of the closet to service it?
No. On a Gradient syncFURNACE the burner, combustion chamber, condensate trap and filter are all ...
What happens if I skip the annual service on my syncFURNACE?
The two most likely outcomes are a lockout and a shortened service life. The condensate ...
How often should I change the filter in a Gradient furnace?
Gradient recommends checking the filter monthly and changing it as needed, which generally works out ...
