What does NO FLOW mean on a Gradient water heater?
NO FLOW and LOW PRES both indicate low water heater fluid pressure. The system has ...
Does the Gradient warranty transfer when I sell my house?
No. The policy is written for the benefit of the first purchaser at retail, on ...
Can I reset a Gradient syncFURNACE myself?
Some codes clear on their own after an hour. ALM 1, ALM 5 and ALM ...
Does the Gradient warranty cover labour?
No. Gradient supplies covered parts. The policy states that Gradient will not cover any costs ...
How often does a Gradient syncFURNACE need to be serviced?
Once a year, by a professional. Gradient's manual requires the burner and combustion chamber to ...
My furnace is in a tiny closet. Can it still be serviced?
Almost always, yes. Gradient syncFURNACE units are designed to be serviced entirely from the front, ...
What is a water system flush and descale, and does my Gradient need one?
Yes, annually. Gradient's homeowner guidance is explicit that annual maintenance should include a filter change ...
How much clearance does a Gradient syncFURNACE need?
Two different numbers, and the difference matters. The unit is certified for zero inches to ...
Can any furnace company service a Gradient syncFURNACE?
It needs a licensed gasfitter who knows the appliance. A syncFURNACE is not a conventional ...
Why did my builder put the furnace in such a small closet?
Because the unit is certified for zero clearance to combustibles, so a tight closet is ...
