What does NO FLOW mean on a Gradient water heater?
NO FLOW and LOW PRES both indicate low water heater fluid pressure. The system has ...
What is a water system flush and descale, and does my Gradient need one?
Yes, annually. Gradient's homeowner guidance is explicit that annual maintenance should include a filter change ...
Can any furnace company service a Gradient syncFURNACE?
It needs a licensed gasfitter who knows the appliance. A syncFURNACE is not a conventional ...
How much does Gradient furnace service cost in Calgary?
It depends on the unit and its condition, and the honest answer is that we ...
Do you service Gradient units you did not install?
Yes. Many Gradient units in Calgary were installed when the house was built, which means ...
What happens if I skip the annual service on my syncFURNACE?
The two most likely outcomes are a lockout and a shortened service life. The condensate ...
How often should I change the filter in a Gradient furnace?
Gradient recommends checking the filter monthly and changing it as needed, which generally works out ...
What filter does my Gradient syncFURNACE take?
It depends on the model. The 05L, 08L, 06H, 10L, 12L and 10H take a ...
Does skipping maintenance void a Gradient warranty?
Gradient's warranty grants coverage "provided regular maintenance is carried out and documented in accordance with ...
How long is the Gradient syncFURNACE warranty?
On the current Tankless policy, ten years on the heat exchanger for a defect resulting ...
