How long is the Gradient syncFURNACE warranty?
On the current Tankless policy, ten years on the heat exchanger for a defect resulting ...
Can I still register my Gradient to get the ten year parts warranty?
Only if it was installed within the last sixty days. Gradient's policy extends the five ...
Is the builder’s warranty the same as the furnace warranty?
No. Alberta new home warranty covers the building. The furnace warranty is the manufacturer's, it ...
My Gradient furnace keeps locking out and resetting. What is wrong?
ALM 2, ALM 3 and ALM 4 auto reset after an hour, up to three ...
Do you service Gradient units you did not install?
Yes. Many Gradient units in Calgary were installed when the house was built, which means ...
How much does Gradient furnace service cost in Calgary?
It depends on the unit and its condition, and the honest answer is that we ...
Can any furnace company service a Gradient syncFURNACE?
It needs a licensed gasfitter who knows the appliance. A syncFURNACE is not a conventional ...
What is a water system flush and descale, and does my Gradient need one?
Yes, annually. Gradient's homeowner guidance is explicit that annual maintenance should include a filter change ...
How often does a Gradient syncFURNACE need to be serviced?
Once a year, by a professional. Gradient's manual requires the burner and combustion chamber to ...
Can I reset a Gradient syncFURNACE myself?
Some codes clear on their own after an hour. ALM 1, ALM 5 and ALM ...
