How do I find out what furnace is in my new build?
Look for the rating plate, usually on the front of the unit or inside the ...
I live in a townhome. Do my neighbours have the same furnace as me?
Very probably. A townhome row is built to one mechanical design, so the same model ...
Our whole complex was built at the same time. Are we all due for service together?
Almost certainly. The units in a townhome row are commissioned within weeks of each other ...
My new home has a Gradient furnace I did not choose. What should I know?
Three things. It heats your home and makes your hot water from one unit, so ...
Who services furnaces in new Calgary homes?
180 Plumbing and Heating services furnaces, combi units and tankless systems in new build homes ...
Can you service several units in our townhome complex at once?
Yes, and it costs less when we do. Servicing six units in one complex is ...
My mechanical room is a closet under the stairs. Is that normal?
In a townhome, yes, and it is often deliberate. A compact combination unit fits lengthwise ...
My builder installed my furnace. How do I know if it is a Gradient?
Look at the unit in your mechanical room or mechanical closet. Gradient units carry the ...
Can a Gradient syncFURNACE sit on carpet?
No. The installation manual states the product cannot be installed on carpeting. If yours is, ...
When is the first service due on a brand new furnace?
One year from installation, not from your possession date. On a new build those can ...
